If you’d like to permanently delete your Koach Hub account and all associated data, or remove specific data points, please follow the steps given below.

Information Collected:
Name
Email
Phone Number (Optional)
Emergency Contact Details (Optional)
Date of Birth (Optional)
Height (Optional)
Weight (Optional)
Guardians Name
Medical Information (Optional)

How Your Data is Deleted
When a request to delete the account comes through, the corresponding account will undergo a soft deletion and the details will be maintained in our backups for two weeks, after which the data will be permanently erased.

Submit Your Request

1. Navigate to https://koachhub.com/contact-us/gl/
2. Fill out the given form:
   • Full Name:
   • Club Name: (Add in your “Club ID”)
   • Email Address:           
     (Type in your “Email Address” and “Full Name’ associated with your Koach Hub account)
   • InquiryType: Select “User Account/Data Deletion”
   • Message: Type in a request to delete the corresponding account. The following is a sample template you can use: “Please delete my account in the Koach Hub mobile app associated with the email address: test@gmail.com“
   • Click “Submit“

NOTE: Upon the deletion of your account, you will no longer have access to your user account and its data.

Contact Information
If you have any questions or concerns about our Data Deletion Policy, please contact us at help@knod.sg